Frequently Asked Questions
What’s mean 4D massage, what’s the 3D?
4D means that the massage roller can be adjusted by width, height, depth and speed.
3D means that the massage roller can be adjusted by width, height, and speed.
Why the chair doesn’t return to the original position when the program is over?
The chair has a pet and baby protection design. Sometimes pets or babies may be under the footrest when the chair is in the zero gravity position, so when the program is over we need the client to check if there is anything under the footrest and then return the chair to the sitting position.
What is the white glove service?
White glove service refers to in-home service that includes moving the chair where you want it, installing the chair, and taking out the trash.
Where can I try your chairs?
We have many showrooms in various states, please find a showroom near you on our website.
What’s the flexible track compare with L track?
The flexible track makes deeper reverse bends possible. Users get the more deeper muscle stretch compared to an L track chair.
How do I get a financing plan?
Please select the chair and click “Buy Now”, then you will see the option of Affirm. Please click that, then you will see the detail about financing. They provides 6-24 months financing plan. It is easy and fast.